Account Sales & Service Representative
Catelli Brothers Family of Foods, a family-owned company established over 75 years and specialized in the processing and marketing of veal, beef, and lamb products, is looking for an
Account Sales & ServiceRepresentative.
Our Commitment:
At Catelli Brothers Family of Foods, we are committed to fostering a dynamic, inclusive, and growth-oriented work environment. We empower our employees with challenging opportunities, ongoing professional development, and the chance to make a meaningful impact on the success of our North American operations.
The Accounts Sales & Service Representative will provide professional and reliable account services to all customers while supporting the management team by helping to alleviate their workload. Maintain clear communication with the sales team and assist them with their needs while they are on the road. Ensure accuracy and organization in daily tasks, and collaborate closely with both the sales and account service teams to support business growth and provide the tools necessary for success.
Duties
- Learn all the functions of the Account Service Team
- Learn product lines and product specifications to properly service customer needs
- Process customer orders and address customers’ daily needs while working with outside staff to maintain and build business
- Set up new products and maintain GDSN (Global Data Synchronization Network)
- Enter pricing into customer portals
- Work as a liaison between sales and production.
- Handle customer complaints and resolve customer issues.
- Understanding all aspects of both food service and retail products and sales
- All other tasks as assigned
Qualifications
- Proficiency with Microsoft Office
- Food Industry knowledge preferred but not required
- Aspen system and GDSN (Global Data Synchronization Network) knowledge a plus
- Organized with the ability to multitask
Education / Training
- High School graduate or GED preferred
Related Experience/Requirements
- Preferred 1-3 years’ experience in food production or food warehousing
- Preferred 2 years' customer service experience
Physical Requirements
Full-Time: $24.00
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Protected Veteran/Disability Status***
- Prolonged periods of sitting.
- Frequent use of hands and fingers.
- Ability to lift and carry files, reports, and office materials up to 15lbs.
- Visual Acuity to read invoices and computer screens.
- Occasional standing, walking, and reaching.
Full-Time: $24.00
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Protected Veteran/Disability Status***
Excellent Benefits
Competitive Wages
401k with Employer Match
Medical Coverage & Prescription Plan
Dental Plan
Life Insurance
Vision Insurance
Paid Time Off
Holiday Pay
Tuition Reimbursement
401k with Employer Match
Medical Coverage & Prescription Plan
Dental Plan
Life Insurance
Vision Insurance
Paid Time Off
Holiday Pay
Tuition Reimbursement